IATF 16949:2016

IATF 16949 is a global quality management system standard for the automotive industry. It was published in October 2016 and supersedes the automotive standard ISO/TS 16949.

IATF 16949 is based on ISO 9001:2015 and contains additional requirements specific to the automotive industry. It's designed to be used in conjunction with ISO 9001:2015, and not as a stand-alone QMS.

GOAL OF IATF 16949

  • Variation Reduction

  • Waste Reduction

  • Continual Improvement

  • Emphasize defect prevention

IATF 16949:2016 is based on 7 quality management principle

CUSTOMER FOCUS

Primary objective of IATF 16949 QMS to meet customer requirement (Needs & Expectation)

LEADERSHIP

Leaders at all level provide unity & direction to meet QMS requirement & Quality target.

ENGAGEMENT OF PEOPLE

Participation & Consultation of worker at all function to deliver value

PROCESS APPROACH

organization shall plan its processes and their interaction which focus on risk based thinking.

IMPROVEMENT

organization shall work on both continuous & continual improvement.

EVIDENCE BASED DECISION MAKING

Decision must be driven by analysis & evaluation of data.

RELATIONSHIP MANAGEMENT

organization manage their relationship with employee, Union, Customer, Supplier or any other interested party etc.

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Risk based thinking

To ensure the compliance of all products, processes, parts and services including all those that are outsourced.

Organization must have a system to mitigate the risks of non conformity throughout the supply chain.

Specific customer requirements

Common industry practices found in customers’ specific requirements were incorporated. The objective is to facilitate demand for specific customer requirements in these areas.

Competence of first and second party auditors

Organization must have a documented process to verify the competence of the internal auditor auditor qualification.

Product safety

To ensure that every product performs its intended or designated function, without causing any unexpected loss or damage. Processes must be implemented in all companies to ensure the safety of products throughout their lifecycle.

Manufacturer feasibility

The company must assess whether it has the ability to meet the time and performance targets stipulated by customers, known as manufacturer feasibility

Warranty management

To validate No Trouble Found (NTF), the warranty management process must address and integrate all specific customer requirements and warranty analysis procedures. In addition, where applicable, decisions must be agreed upon by the customer.

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6 Key Changes in IATF 16949:2016

Evolution of IATF 16949:2016

GM, Chrysler and Ford develop the QS 9000 standard, designed to supplement ISO 9001 : 1994 and provide one common quality system for automotive suppliers.

The International Automotive Task Force (consisting of GM, Ford, Chrysler, VW, Fiat, Renault, Peugeot Citroen, BMW, and Daimler Benz) announces that will be replaced with ISO/TS 16949, consolidating requirements for all international manufacturers .

The IATF releases ISO/TS16949:2009, updating the standard to be compliant with the latest ISO 9001:2008 wording.

The IATF releases IATF 16949:2016 replace the previous standard and is designed to better align with the needs of their stakeholders and fully comply with ISO 9001:2015.

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Summary of IATF 16949:2016

Documented Information :

Documented Process = Procedure

Maintain Documented Information = Document

Retain Documented Information = Record

IATF 16949 Counts :

Shall Requirements =282

Documented Process =27

Maintain Documented Information= 8

Retain Documented Information= 25

Terms used in standard :

“Shall ” = Indicates a requirement

“Should ” = Indicates a recommendation

“May ” = Indicates a permission

“Can”= Indicates a possibility

“Note ”= Guidance in understanding or clarifying the associated requirements

IATF requirements based on High Level Structure (HLS)- 10 Clauses

(Clause 1 to 3 Non Auditable and Clause 4 to 10 Auditable Clauses)

Requirement of IATF at a Glance

4.Context of the organization

4.1 Understanding the organization and its context

4.2 Understanding the needs and expectations of interested parties

4.3 Determining the scope of the quality management system

  • 4.3. 1 Determining the scope of the quality management system - supplemental

  • 4.3.2 Customer-specific requirements

4.4 Quality management system and its processes

  • 4.4. 1. 1 Conformance of products and processes

  • 4.4.1.2 Product safety

5. Leadership

5.1 Leadership & Commitment

  • 5.1.1.1 Corporate responsibility

  • 5.1.1.2 Process effectiveness and efficiency

  • 5.1.1.3 Process owners

  • 5.1.2 Customer focus

5.2 Policy

  • 5.2.1 Establishing the quality policy

  • 5.2.2 Communicating the quality policy

5.3 Organizational roles, responsibilities and authorities

  • 5.3. 1 Organizational roles, responsibilities, and authorities

  • 5.3.2 Responsibility and authority for product requirements and corrective actions

6 Planning

6.1 Actions to address risks and opportunities

  • 6.1.2.1 Risk analysis

  • 6.1.2.2 Preventive action

  • 6.1.2.3 Contingency plans

6.2 Quality objectives and planning to achieve them

  • 6.2.2.1 Quality objectives and planning to achieve them

6.3 Planning of changes

7 Support

7 .1 Resources

  • 7.1.1 General

  • 7.1.2 People

  • 7 .1.3 Infrastructure

  • 7.1.3.1 Plant, facility, and equipment planning

  • 7.1.3.1 Plant, facility, and equipment planning

  • 7. 1.4. 1 Environment for the operation of processes

  • 7.1.5 Monitoring and measuring resources

  • 7.1.5.1.1 Measurement system analysis

  • 7 .1.5.2 Measurement traceability

  • 7.1.5.2.1 Calibration/verification records

  • 7.1.5.3 Laboratory requirements (Internal & External Laboratory)

  • 7.1.6 Organizational knowledge

7.2 Competence

  • 7.2. 1 Competence - supplemental

  • 7.2.2 Competence - on-the-job training

  • 7.2.3 Internal auditor competency

  • 7.2.4 Second-party auditor competency

7 .3 Awareness

  • 7.3.1 Awareness - supplemental

  • 7.3.2 Employee motivation and empowerment

7.4 Communication

7 .5 Documented information

  • 7.5.1 General

  • 7.5.1.1 Quality management system documentation

  • 7.5.2 Creating and updating

  • 7.5.3 Control of documented information 7.5.3.1 & 7.5.3.2

  • 7.5.3.2.1 Record retention

  • 7.5.3.2.2 Engineering specifications

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  • Clause No. 4,5,6 & 7 Comes is Plan Phase as per PDCA approach

  • Requirement written in red color are additional requirement as per IATF 16949:2016

8 Operation

8.1 Operational planning and control

  • 8.1.1 Operational planning and control

  • 8.1.2 Confidentiality

8.2 Requirements for products and services

  • 8.2.1 Customer communication

  • 8.2.1 Customer communication-Supplemental

  • 8.2.2 Determining the requirements for products and services

  • 8.2.2 Determining the requirements for products and services-Supplemental

  • 8.2.3 Review of the requirements for products and services

  • 8.2.3.1.1 Review of the requirements for products and services - supplemental

  • 8.2.3.1.2 Customer-designated special characteristics

  • 8.2.3.1.3 Organization manufacturing feasibility

  • 8.2.4 Changes to requirements for products and services

8.3 Design and development of products and services

  • 8.3.1.1 Design and development of products and services

  • 8.3.2 Design and development planning

  • 8.3.2.1 Design and development planning - supplemental

  • 8.3.2.2 Product design skills

  • 8.3.2.3 Development of products with embedded software

  • 8.3.3 Design and development inputs

  • 8.3.3.1 Product design input

  • 8.3.3.2 Manufacturing process design input

  • 8.3.3.3 Special characteristics

  • 8.3.4 Design and development controls

  • 8.3.4.1 Monitoring

  • 8.3.4.2 Design and development validation

  • 8.3.4.3 Prototype programme

  • 8.3.4.4 Product approval process

  • 8.3.5.1 Design and development outputs

  • 8.3.5.2 Manufacturing process design output

  • 8.3.6.1 Design and development changes

8.4 Control of externally provided processes, products and services

  • 8.4.1 General

  • 8.4. 1. 1 General - supplemental

  • 8.4.1.2 Supplier selection process

  • 8.4.1.3 Customer-directed sources (also known as "Directed-Buy")

  • 8.4.2. 1 Type and extent of control

  • 8.4.2.2 Statutory and regulatory requirements

  • 8:4.2.3 Supplier quality management system development

  • 8.4.2.3.1 Automotive product-related software or automotive products with embedded software

  • 8.4.2.4 Supplier monitoring

  • 8.4.2.4.1 Second-party audits

  • 8.4.2.5 Supplier development

  • 8.4.3.1 Information for external providers

  • 8.5.1 Control of production and service provision

  • 8.5.1.1 Control plan

  • 8.5.1.2 Standardised work - operator instructions and visual standards

  • 8.5.1.3 Verification of job set-ups

  • 8.5.1.4 Verification after shutdown

  • 8.5.1.5 Total productive maintenance

  • 8.5.1.6 Management of production tooling and manufacturing, test, inspection tooling and equipment

  • 8.5.1.7 Production scheduling

  • 8.5.2.1 Identification and traceability-

  • 8.5.3 Property belonging to customers or external providers

  • 8.5.4.1 Preservation

  • 8.5.5 Post-delivery activities

  • 8.5.5. 1 Feedback of information from service

  • 8.5.5.2 Service agreement with customer

  • 8.5.6.1 Control of changes

  • 8.5.6.1.1 Temporary change of process controls

8.6 Release of products and services

  • 8.6.1 Release of products and services

  • 8.6.2 Layout inspection and functional testing

  • 8.6.3 Appearance Items

  • 8.6.4 Verification and acceptance of conformity of externally provided products and services

  • 8.6.5 Statutory and regulatory conformity

  • 8.6.6 Acceptance criteria

8. 7 Control of nonconforming outputs

  • 8. 7. 1. 1 Customer authorization for concession

  • 8. 7. 1. 2 Control of nonconforming product - customer-specified process

  • 8. 7.1.3 Control of suspect product

  • 8. 7. 1.4 Control of reworked product

  • 8. 7. 1.5 Control of repaired product

  • 8.7.1.6 Customer notification

  • 8. 7. 1. 7 Nonconforming product disposition

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Clause No. 8 belongs to DO phase of PDCA approach

9 Performance evaluation

9.1 Monitoring, measurement, analysis and evaluation

  • 9.1.1 General

  • 9. 1. 1. 1 Monitoring and measurement of manufacturing processes

  • 9.1.1.2 Identification of statistical tools

  • 9.1.1.3 Application of statistical concepts

  • 9.1.2.1 Customer satisfaction

  • 9.1.3 Analysis and evaluation

  • 9.1.3.1 Prioritization

9.2 Internal audit

  • 9.2.2. 1 Internal audit programme

  • 9.2.2.2 Quality management system audit

  • 9.2.2.3 Manufacturing process audit

  • 9.2.2.4 Product audit

9.3 Management review

  • 9.3.1.1 Management review- supplemental

  • 9.3.2. 1 Management review inputs - supplemental

  • 9.3.3. 1 Management review outputs

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Clause No. 9 belongs to CHECK phase of PDCA approach

10 Improvement

10.1 General

10.2 Nonconformity and corrective action

  • 10.2.3 Problem solving

  • 10.2.4 Error-proofing

  • 10.2.5 Warranty management systems

  • 10.2.6 Customer complaints and field failure test analysis

10.3 Continual improvement

  • 10.3.1 Continual improvement- supplemental

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Clause No. 10 belongs to ACT phase of PDCA approach

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